Privacy notice
Know Cheltenham publishes Cheltenham Paving Contractor Guide, an independent directory of paving contractor businesses in Cheltenham. Most visits leave nothing personal with us at all. This page covers the cases that do: enquiry forms, attribution data, and the third-party services the site loads.
What you share with us
We collect personal information only when you submit a form. A submission includes your name, email address, phone number, message, and any answers about the service or timing you selected. It also includes the page URL you were on and how you arrived at the site (the referrer and any UTM parameters), which we use to understand where enquiries come from.
Who receives your enquiry
Your submission goes through our lead-capture processor, which delivers it to the paving contractor business you enquired about and to the site operator. Those are the only recipients of a form submission.
What the site stores in your browser
To keep attribution accurate, the site stores traffic-source details (referrer, landing page, UTM parameters) in your browser’s sessionStorage. This is first-party, lives only for the current browser session, and is not a tracking cookie: it never follows you to other sites and disappears when the session ends.
Site analytics
Where analytics is enabled on this site, Google Analytics and Google Tag Manager may set cookies to measure how visitors use the site. Those cookies are governed by Google’s own privacy policy.
Services this site loads
Some page elements load from third-party services, which means those services see your browser’s requests (including your IP address): Google Fonts for typography, OpenStreetMap for map tiles, and Cloudflare Turnstile for spam protection on forms, when enabled. Each operates under its own privacy policy.
Where listing data comes from
The business listings on this site are compiled from publicly available sources, including Google Business Profile reviews. We store derived analysis (scores, summaries, sentiment), not raw review text. If your business is listed and you want a correction or removal, the listing policy explains how.
Your requests
Enquiry details are retained while they are needed to deliver and follow up the enquiry, and not longer than that purpose requires. You can ask for access to your information, or ask us to correct or delete it, by writing to hello@knowcheltenham.com.